JAINY CHAIR

Muxa Chairs:

Proudly Made in India Office Chair Frame:

Sturdy black back frame with fixed handle for durability. Mesh: High-quality black nylon for breathability. Foam: Moulded black foam for superior cushioning. Fabric: Black upholstery for a sophisticated appearance. Tilt Mechanism: High-quality mechanism for smooth reclining with 2 position lock. Wheel Base: Black nylon base with a remarkable weight capacity. Warranty: As mentioned in warranty page. This summarizes the key features of the chair, highlighting its strength, comfort, and warranty coverage.

Warranty:

MUXA CHAIRS WARRANTY POLICY: At MUXA CHAIRS, we are committed to ensuring the satisfaction of our valued customers at every stage of their journey with our products. Crafting something meant to last a lifetime is no small feat, and we stand behind our creations every step of the way. When you choose MUXA CHAIRS, rest assured that we are here to support you. Warranty Coverage: Products bearing the MUXA CHAIRS brand and purchased on or after 1st June 2019 are covered by a limited warranty for 1 year, depending on the specific details provided in the product listings on platforms such as Amazon, Flipkart, muxachairs.co.in, and others. The warranty period commences from the date of delivery by the original purchaser and is applicable against any functionality defects. For renewed products, the warranty period is 6 months. Warranty Terms and Conditions:

1. Coverage and Resolution: 1.1 MUXA CHAIRS will strive to service the product under the warranty period, covering all moving and functionality parts. Repair or replacement decisions will be made at the discretion of MUXA CHAIRS based on the report submitted by our customer care representative.

1.2 Replacement of specific spare parts is subject to stock availability. If substitutes are unavailable, MUXA CHAIRS reserves the right to offer a suitable product at a discounted price.

1.3 Resolution to warranty claims may involve a service technician visit or sending replacement spare parts.

1.4 MUXA CHAIRS warranty service allows you to service your own product. Replacement parts will be shipped free of charge, and you can install them yourself or through a third party. Labor costs for replacement are not covered, and technical assistance may incur a nominal charge.

1.5 Parts not covered under warranty can be purchased by the customer at a reasonable cost, subject to availability.

1.6 The MUXA CHAIRS Warranty applies to the original purchaser and any heir or assignee, provided the original order number is presented.

2. Limited Warranty Coverage: The limited warranty covers all functional components of MUXA CHAIRS products, including but not limited to: • Mechanism • Hydraulic Gas lift • Base Stand and wheels • Armrest

3. Exclusions from Warranty: The warranty does not cover: • Appearance-related issues resulting from normal wear and tear. • Damage due to improper installation, maintenance, misuse, modifications, or repairs.

4. Warranty Process: If you encounter any functionality issues, follow these steps to claim warranty: • Email muxachairs@gmail.com with Order ID, a brief description of the issue, images or videos of the problem, invoice/warranty certificate, and contact details. • A service ticket will be raised, and our Customer Service team will respond within 48-72 working hours, aiming to provide a resolution within 7-14 working days.